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Privacy policy

A. contact details of the Data Protection officer

Before the same may express any matter concerning the processing of their personal data, and their contact details:

Postal address:

Data Protection officer

  • Patronato Provincial de Turismo de Granada
  • Street Jail Floor, number 3, 18001 Granada
  • Electronic address: protecciondedatos@turgranada.es

B. processing of data

The various treatments that include personal data and carries out the Patronato Provincial de Turismo de Granada is described in its Record of Processing Activities, containing at least:

  • The identity and contact details of the responsible.
  • The(s) purpose(s) of treatment.
  • The description of the categories of the persons concerned and of the personal data processed.
  • The possible transfers of personal data, including international transfers.
  • When possible, the deadlines for the deletion of the data and a general description of the technical and organisational security taken.

Via the following link you can view the above-mentioned Record of Processing Activities.

C. Exercise of rights

Any person, whose personal data are subject to processing by the Patronato Provincial de Turismo de Granada, you can exercise the rights of access, rectification, erasure (or right to be forgotten), opposition, to withdraw the consent, if any, provided, limitation of treatment and portability of the data in the cases and to the extent established by the legislation in force applicable.

C. 1.- Information to the user

“Patronato Provincial de Turismo de Granada”, hereinafter RESPONSIBLE, is Responsible for the processing of the user's personal data and informs you that these data will be treated in accordance with the provisions of the regulations in force in protection of personal data, Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data and development regulations, relative to the protection of personal data, so we provide the following treatment information:

End of treatment: maintaining a relationship of information and promotion of tourism in both provincial and institutional with the user. The operations planned to carry out the treatment are:

Remission of promotional or other informational communications by email, whatsapp, SMS, or similar, social networks or any other electronic or physical medium, that allows to provide promotional or other informational communications. These communications will be made by the RESPONSIBLE and related to its activity, or its partners. In this case, the third parties will never have access to personal data. Make tourism studies, including the statisticians. To process any request or any type of request made by the user through any of the contact forms that are made available to you. Refer to the newsletter, including news letter.

Criteria of conservation of the data: you will be kept while there is a mutual interest to maintain the end of processing and when no longer necessary for that purpose, they shall be deleted with appropriate security measures to ensure the seudonimización of the data or the total destruction of the same.

Update of the data: In case of any change in your data, please notify us in writing as soon as possible, in order to keep your data properly updated.

Communication of data: the failure to communicate the data to third parties, except legal obligation.

Rights that assist the user:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to your treatment.
  • Right to lodge a complaint with the supervisory authority (www.agpd.es ) if it considers that the treatment does not conform to the regulations in force.
  • Data of contact to exercise your rights: Point D.

C. 2. Tab “Contact”.

The tab “Contact”, which is designed so that the user can perform queries on the activity of the Board of trustees, tourist offer of the province, companies and professionals, tourism or tourism related entities, public and semi-public, access to the image bank, studies, news, profile of contracting, transparency portal, etc

End of treatment: to be able to address the questions raised by the users. The operations planned to carry out the treatment are:

Criteria of conservation of the data: you will be kept while there is a mutual interest to maintain the end of processing and when no longer necessary for that purpose, they shall be deleted with appropriate security measures to ensure the seudonimización of the data or the total destruction of the same.

Update of the data: In case of any change in your data, please notify us in writing as soon as possible, in order to keep your data properly updated.

Communication of data: the failure to communicate the data to third parties, except legal obligation.

Rights that assist the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to your treatment.
  • Right to lodge a complaint with the supervisory authority (www.agpd.es ) if it considers that the treatment does not conform to the regulations in force.
  • Data of contact to exercise your rights: Point D.

D. Data of contact to exercise your rights

Data Protection officer

Patronato Provincial de Turismo de Granada

  • Street Jail Floor, number 3, 18001 Granada
  • Electronic address: protecciondedatos@turgranada.es

E. - Links “Of Social Networks.”

Links that re-direct the web site to the different profiles of social networks such as Facebook, Instagram, Twitter, YouTube, Flickr, Google +, etc, which belong to the “Patronato Provincial de Turismo de Granada” are designed so that users can access directly to them and thus be able to interact, to express opinions, ideas and other feedback related to the entity, or its services or products. The autonomous agency “Patronato Provincial de Turismo de Granada”), is not responsible for the comments made, photos or videos posted by the community of users, but may veto, delete or remove any comments, photos or videos that are inappropriate or out of place. Any responsibility about the different social networking platforms, view your own privacy policy.

F. - compulsory or optional Nature of the information provided by the user

Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, accept expressly and freely and unequivocally, that their data are necessary to meet your request, by the provider, being voluntary the inclusion of data in the remaining fields. The user guarantees that the personal data provided to the RESPONSIBLE person is true and is responsible for communicating any modification thereof. The RESPONSIBLE informs and expressly guarantees users that their personal data will not be transferred in any case to third parties, and always conduct some type of transfer of personal data, will be asked prior express consent, informed and unequivocal on the part of users. All data requested through the website are mandatory, as are necessary for the provision of an optimal service to the user. If not provided all the data, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

G. security Measures.

That, in accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the regulations GDPR and LOPD for the treatment of the personal data of its responsibility, and manifestly with the principles described in article 5 of the GDPR and article 4 of the LOPD, by which they are treated in a licit, loyal and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated. The RESPONSIBLE guarantees that he has implemented policies and organizational techniques appropriate to apply the security measures established by the GDPR and the LOPD to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them.

H. Links.

This privacy policy is only applicable to the web page www.turgranada.es; it does not guarantee access through links with this site, or any links from this site to other websites.

I. Content of the WEBSITE.

It is forbidden total or partial reproduction, even the dump the content to any medium, without the express permission of the “Patronato Provincial de Turismo de Granada”.

J. Changes in the Privacy Policy.

This Privacy Policy may be modified in order to fit in, in every moment, to the regulations in force regarding data protection. It is recommended, therefore, your visit every time you go to make use of the services provided by the website.